What This Work Looks Like
The Director of Client Strategy at Arius 360 isn't an account manager. It's a strategic leadership role for someone who can hold the full picture of an engagement — understanding what the client is trying to build, how the three pillars of the growth system connect to that goal, and what needs to happen next to keep momentum.
You'll work directly with the founder and alongside the specialist network on active accounts. You'll lead quarterly planning, own the client relationship at the senior level, and be the person who catches problems before they become issues — because you understand the work well enough to see them coming.
What You'll Own
Senior Client Relationships
Own the relationship with founders and senior decision-makers across accounts. Be the person clients call when something is off — not because you're the escalation path, but because you're the one they trust to give them a straight answer.
Integrated Growth System Planning
Translate client business goals into connected roadmaps across marketing, web, and automation. Understand how the three pillars reinforce each other — and identify when one is creating a bottleneck for the others.
Quarterly Strategic Reviews
Lead structured quarterly reviews that assess what's working, what needs to change, and what the next 90 days should prioritize. These aren't status updates — they're strategic conversations that require preparation and judgment.
Retention & Account Growth
Identify opportunities to expand what Arius 360 is doing for existing clients based on what's working and where the next constraint is. Growth here comes from delivering well, not from upselling.
Cross-Specialist Coordination
Keep the specialist network aligned on priorities, timelines, and client context across active engagements. You're not managing the specialists — you're making sure they have what they need to do their best work.